Case Studies

  • ASSESMENT & OPPORTUNITY:

    Evaluated the complex landscape of trustee solutions for multi-gen, HNW family to provide customized trustee solution to align with family wealth and strategies. Considerations were: Individual, Corporate, Independent, and Private Family Trust Company

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    STRATEGY & SOLUTIONS:

    Assessed the complexity of trust assets (private business shares, complex private investments, etc.)

    • Evaluated adequacy and roles of current service providers (attorney, CPA, tax planning, etc.)

    • Analyzed and documented liability and fiduciary issues with existing individual trustees

    • Defined needs for operational support to provide fiduciary reporting, beneficiary education and perform trust administration

    • Engaged family and stakeholders in decision making

  • ASSESMENT & OPPORTUNITY:

    Established single family office serving multi-gen family (4 branches and 20+ family members) with excess staff relying on manual practices

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    STRATEGY & SOLUTIONS:

    • Conducted time capture exercise to identify efficiency gaps

    • Evaluated and redesigned technology infrastructure

    • Reviewed role of outsourced providers to measure effectiveness

    • Redesigned functional organization structure, with improved workflows and implementation of best practices

    • Developed internal operating model and service delivery plan

  • ASSESMENT & OPPORTUNITY:

    Established single family office serving multi-gen family (3 branches and 30+ family members) with 21-person team with linear organization, lacking systems, tools, and defined roles

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    STRATEGY & SOLUTIONS:

    • Designed matrix-based functional org structure

    • Talent re-alignment with clear role definitions

    • Identified and defined SME leadership and teams by family branch

    • Developed integrated workflows, processes, and service delivery plan

  • ASSESMENT & OPPORTUNITY:

    Privately owned operating business with dual purpose employees and co-mingled service model.  Successful and profitable business has generated a complex family investment portfolio (non-marketable, real estate, aviation, private equity, etc.).

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    STRATEGY & SOLUTIONS:

    • Reviewed current operations to designate services between operating business and family wealth

    • Evaluated outsourced advisors, governance systems, service agreements, documentation and segregation of business and personal assets

    • Documented business and family goals to evaluate ideal entity for succession planning of the wealth owner/CEO

    • Concluded the family and business were best served by a separate family office entity versus an embedded family office

    • Implemented appropriate governance structures, family engagement, and internal team and professional advisors